CanVOST

Here’s an emergency response team that is keeping with our times of social media and instant communications when people need information most.

CanVost is building a Canadian coast-to-coast-to-coast network of emergency managers, first responders and volunteers that can help gather virtually and assist emergency management organizations, municipalities and agencies (such as the Red Cross, 2-1-1 and others) when disasters strike.

Key functions include:

• monitoring social media for reputational threats and enhanced situational awareness
• engaging on social networks on behalf of, and with the key messaging provided by, the activating agency/organization,
• acting as liaison with the Volunteer Technical Communities who provide crowdsourcing and
• crisis mapping support during disasters or exercises (such as Standby Task Force, CrisisCommons and Crisis Mappers).

For more information, join the discussion at PTSC-Online (Partnerships Towards Safer Communities) http://www.ptsc-online.ca/

Advertisement

Creating a Canadian Red Cross Disaster Management Unit

What do you do when you live in an area where pagers won’t work?

That’s what the newly formed Canadian Red Cross Muskoka-West Parry Sound Disaster Management team faced as we geared up operations.

Beautiful lakes, small towns, rock and trees makes this area desirable but not the best for traditional emergency call out systems for the Red Cross. Stephen Dubois, Disaster Management volunteer came up with up with a creative solution of ‘iamresponding.com‘, a response communications system designed specifically for first responders.

With IamResponding.com, you are able to:

• Know immediately if you have volunteers on the way, or if you need to contact additional personnel;
• Know who is responding to the callout, to the scene or any other location; and
• Reduce response times.

The web based system works across most communications devices including computers, land line telephones, mobile phones and smart phones.

How can you better communicate with volunteers in an age of social media?

This is the ‘social media age’ and more proactive agencies such as the Canadian Red Cross look for ways to harness this new media’s potential.

The Canadian Red Cross Muskoka Disaster Management team turned to the services of Partnerships Towards Safer Communities (PTSC-Online) where Bill MacKay offered to create a “space” or mini community within PTSC-Online to support our team.  Public and restricted blog/calendar and wiki services will permit the disaster management team to have two-way links to its volunteers for non-emergency communications.

This is similar to other spaces such as is used by the National Fire Protection Association. See the Networking Partnerships area which highlights other organizations PTSC-Online is working with. I’m certain as time passes, other emergency response agencies will adopt similar means to communicate. It really is interesting times!